Manage your account

Your profile, your subscription, your email preferences, and how to block or report someone — all in one place.

1. Profile

At your profile, edit your display name, bio, location, and profile photo.

2. Subscription

If you’re on Professional (£4.99/mo), the profile page’s Subscription card opens the Stripe billing portal to manage your plan, update payment, or cancel. Cancelling keeps your account and your stories on the free Explorer tier — nothing is deleted.

3. Email preferences

The Email preferences card on your profile controls your subscription to The Contact Sheets — The Block’s product newsletter: featured stories and photographers, competition news, and what’s new. Free, and you can unsubscribe anytime with the same toggle.

4. Contact us

Your profile page has a direct WhatsApp contact link. For everything else, use Support: email (a reply within 24 hours), WhatsApp, or the support form — plus links to Community Guidelines and the general Contact form.

5. Block and report

On another member’s profile, use the safety menu next to Follow to block that member or report content — reports go to a human review queue. Manage everyone you’ve blocked, and unblock them, from your blocked accounts list.